Privacy Policy

1. Introduction

Etijah is committed to protecting your personal data in compliance with the Personal Data Protection Law of the Kingdom of Bahrain (Law No. 30 of 2018) ("PDPL") and its implementing regulations.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase our services or products, or interact with us in any way.

2. Data Controller

Etijah acts as the Data Controller for personal data collected through our platform. For any data protection enquiries, you may contact us using the details provided in Section 11.

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide Directly

• Full name and contact information (email address, phone number)
• Professional background and career-related information shared during coaching
• Payment and billing information (processed securely through our payment provider)
• Communications and correspondence with us

3.2 Information Collected Automatically

• Device and browser information
• IP address and approximate location
• Website usage data and cookies (see Section 8)

4. How We Use Your Personal Data

We process your personal data for the following purposes and on the following legal bases under the PDPL:

• To provide and deliver the services or products you have purchased — Contractual necessity
• To process payments and maintain financial records — Contractual necessity and legal obligation
• To communicate with you regarding your bookings, purchases, or enquiries — Contractual necessity
• To send you updates about new services, products, or offers (with your consent) — Consent
• To comply with legal and regulatory requirements — Legal obligation
• To improve our services and website experience — Legitimate interests

5. Sharing Your Personal Data

We do not sell or rent your personal data. We may share your data only in the following limited circumstances:

• Payment processors: to complete your transactions securely.
• Technology service providers: for website hosting, email delivery, and business operations, under strict confidentiality obligations.
• Legal authorities: where required by law, regulation, or court order in the Kingdom of Bahrain.

Any third-party service providers are required to process your data only as instructed by us and in accordance with applicable Bahraini law.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law. In general:

• Client account and transaction records: retained for a minimum of 5 years in accordance with Bahraini commercial and financial regulations.
• Marketing data: retained until you withdraw your consent.
• Session notes: retained for the duration of our coaching relationship and for a reasonable period thereafter.

7. Your Rights Under the PDPL

Under the Personal Data Protection Law (Law No. 30 of 2018), you have the following rights regarding your personal data:

• Right of Access: to obtain a copy of the personal data we hold about you.
• Right to Rectification: to request correction of inaccurate or incomplete data.
• Right to Erasure: to request deletion of your data where there is no legal basis for continued processing.
• Right to Restrict Processing: to request that we limit how we use your data in certain circumstances.
• Right to Object: to object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 11. We will respond within a reasonable timeframe and in accordance with the PDPL.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and support marketing activities. Cookies may be:

• Essential: required for the website to function properly.
• Analytical: used to understand how visitors interact with our site.
• Marketing: used to deliver relevant content and offers.

You may manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect website functionality.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Payment data is processed through secure, PCI-DSS compliant payment gateways and is not stored on our servers.

While we take reasonable precautions, no method of electronic transmission is entirely secure. We encourage you to safeguard your account credentials and notify us immediately of any suspected unauthorised access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be published on our website with a revised effective date. Where changes are material, we will notify you directly where possible.

11. Contact and Complaints

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Authority of the Kingdom of Bahrain, which oversees compliance with the PDPL.